What Happens If I'm Not Satisfied?

If you're not satisfied with a delivery on SUMMAYH, you can request revisions from the seller or open a dispute, and your payment stays in escrow until it's resolved.

Because funds are held in escrow rather than paid out immediately, sellers aren't paid until you confirm the delievry meets what was agreed. If a seller's work falls short, start by messaging them dircetly to request changes. If that doesn't resolve it, you can escalate to a formal dispute - SUMMAYH review these with AI-assisted analysis to help reach a fair outcome. Read more on how dispute reoslution works.